99baje Privacy Policy
Your personal information is completely safe with us. Learn in detail here how data is collected, used, and kept secure.
99baje ("we", "our", or "platform") places the highest importance on your privacy. This privacy policy explains how we collect your personal information, how we use that information, and how we keep it secure when you use our website and services. Please read this policy carefully. By continuing to use the platform, you will be considered to have given your consent to the terms of this privacy policy.
All data is transmitted through encrypted channels
Your information is never sold to third parties
The right to view and delete your data at any time
Support is available for any privacy-related questions
About Data Collection
99baje collects various types of information to provide you with a safe and improved experience. This information comes from two main sources — what you provide directly and what is collected automatically through your use of the platform.
Information You Provide
During account registration and use, you provide the following information:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form)
- National ID card or passport details (for identity verification)
- bKash, Nagad, Rocket, Upay or bank account details (for transactions)
- Address and location information
Automatically Collected Information
The following information is collected automatically while you use the platform:
- IP address and device identity
- Browser and operating system information
- Usage time, pages visited, and navigation patterns
- Game activity and betting history
- Login time and session information
- Data collected through cookies and tracking technologies
Financial Information Collection
We collect your payment information to process deposits and withdrawals. bKash, Nagad, Rocket and Upay mobile banking account numbers and information required for bank transfers are stored. This financial information is encrypted at the highest level of security and is never disclosed to third parties.
Purpose of Data Use
We use your information only for specific, lawful, and transparent purposes. The main purposes for which we use your information are outlined below.
Service Operation
Your information is used to create and manage your account, process transactions, and ensure your gaming experience.
Identity Verification
Your identity is verified to prevent fraud and ensure security. This is essential for the protection of all users on the platform.
Customer Support
Your information is used to resolve issues and provide assistance. This is needed to ensure 24/7 support in Bengali via live chat.
Fraud Prevention
Information is analyzed to prevent unauthorized access, money laundering, and other illegal activities.
Platform Improvement
User experience is analyzed to continuously improve the platform's services, gaming options, and functionality.
Communication
Your information is used to send important updates, security notices, and promotional content where you have given your consent.
Data Storage and Security
99baje places the highest priority on the security of your personal information. We apply industry-standard security measures that protect your information from unauthorized access, modification, disclosure, or destruction.
Technical Security Measures
- SSL/TLS Encryption: All data transfers are secured through SSL encryption.
- Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
- Firewall and Intrusion Detection: Advanced network security measures remain active at all times.
- Two-Factor Authentication: The option to add an extra layer of security to your account is provided.
- Regular Security Audits: Regular security audits are conducted to identify potential vulnerabilities.
- Data Backup: Information is stored on secure and encrypted servers.
Data Retention Period
We retain your information only for as long as it is necessary or required to meet legal obligations. Even after an account is closed, some information may be retained for a specific period in compliance with regulatory requirements. Records of financial transactions are retained for a longer period, which is useful for audits and dispute resolution.
Data Sharing Policy
99baje never sells your personal information to third parties for commercial purposes. However, information may be shared in certain specific situations required for the operation of services.
When Information Is Shared
- Payment Processors: The necessary financial information is shared with bKash, Nagad, Rocket, Upay and banking partners to complete deposits and withdrawals. These third parties are bound by strict confidentiality agreements.
- Legal Requirements: Information may be disclosed to meet court orders, lawful requests from law enforcement agencies, or requirements under applicable law.
- Fraud Prevention: In cases of serious fraud or security breaches, the necessary information may be shared to notify the relevant authorities.
- Business Transfer: In the event of a company merger or acquisition, your information may be transferred, but the new owner will be required to follow this privacy policy.
What Is Never Done
- Your information is never sold to advertising companies
- Your information is never shared for marketing purposes without your consent
- Confidential information is never disclosed to unrelated third parties
- Your payment PIN or full password is never stored
Cookie Policy
Cookies are small text files stored on your device. 99baje uses cookies to improve your experience and to operate the platform properly.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, verify security, and operate core services. These cookies cannot be disabled.
Analytics Cookies
Analytics cookies are used to understand how users interact with the platform. This information helps improve the quality of services. You can manage these through your browser settings.
Preference Cookies
These cookies are used to store your language preferences, interface settings, and other personalization information. They make each of your visits more convenient.
Cookie Management
You can delete cookies or prevent new cookies from being accepted through your browser settings. However, please note that disabling essential cookies may mean that some features of the platform are no longer available to you.
Your Rights
As a user of 99baje, you have several important rights over your own information. We fully respect these rights and you can exercise them at any time.
Right to Access Information
You can ask us at any time what information we hold about you. You can view most information directly by logging into your account. Contact our support for more detailed information.
Right to Correct Information
If any of your information is incorrect or incomplete, you can request that it be corrected. Your name, email, and other key details can be updated in account settings. Changing identity-related information may require assistance from support.
Right to Delete Information
In certain circumstances, you can request that your personal information be deleted. However, due to legal obligations, we may be required to retain some information for a specific period. Requests to close an account can be made through support.
Right to Opt Out of Marketing Communications
If you do not wish to receive our promotional emails or notifications, you can withdraw this permission at any time through account settings or by contacting support. However, important service-related notifications will continue to be sent.
Protection of Minors
Age Restriction
99baje is a platform operated strictly for persons aged 21 and above only. We do not knowingly collect information from or permit the registration of any person under the age of 21. If we become aware that a minor is using our platform, that account will be immediately closed and the associated information will be deleted.
Our request to parents and guardians: please ensure that your children and teenagers do not use this platform. If you believe a minor is using this platform, please contact us immediately.
Policy Changes
Updates and Changes
99baje reserves the right to change or update this privacy policy as needed. This policy may be updated if the scope of services expands, new technology is added, legal changes occur, or for other reasons.
For any significant changes, we will notify you by email or through a notice on the platform. If you continue to use the platform after a change in policy, this will be considered as your consent to the new policy. We therefore recommend that you visit this page regularly and keep an eye on the date of the latest update.
Related Policies
Alongside this privacy policy, please also read our other important policies:
- Terms & Conditions — Complete terms for using the platform
- Responsible Gaming — Guidelines for building safe and healthy gaming habits
- FAQ — Common questions and answers
Contact Us
If you have any questions, concerns, or requests regarding our privacy policy, please don't hesitate to contact us. Our team is always ready to assist you.
Live Chat Support
Our live chat support is available seven days a week, twenty-four hours a day. Talk to us directly in Bengali and get quick solutions to any of your issues.
Email Support
For detailed privacy-related requests, data deletion requests, or any other specific matter, please contact us by email.