99baje Terms and Conditions
Please read all terms and conditions carefully before using this platform — it is important to have a clear understanding of your rights and responsibilities.
Important Notice: By registering an account or using any service on this website, you are automatically considered to have accepted these terms and conditions. If you do not agree with any part of these terms, please refrain from using this platform.
99baje is an online entertainment and betting platform for users in Bangladesh. This terms and conditions document forms a legal agreement between you and 99baje. All features, services, bonus offers, gaming activities and payment matters on the platform are governed by these terms. These terms may change from time to time; continuing to use the platform after any change means you have accepted the updated terms.
Definitions and Terminology
The following words and terms used in this document carry specific meanings, which are explained in this section.
"Platform" or "99baje"
Refers to the 99baje.cam website and all services, applications and digital features under it, which provide users with online gaming, casino, sports betting and related entertainment services.
"User" or "Member"
Any person who has created a registered account on the 99baje platform or is using any service on the platform. The user must be at least 21 years of age.
"Account Balance"
The total amount of funds in the user's account, which includes both real money balance and bonus balance. These two balances are managed separately.
"Bonus"
Additional funds, free bets or other incentive rewards given to the user by the platform. Specific wagering requirements must be met before a bonus can be withdrawn.
"Wagering Requirement"
The condition requiring the user to place a specified amount in bets before bonus funds can be withdrawn. For example, 10x means the user must bet 10 times the bonus amount.
"KYC Verification"
Know Your Customer — the process of verifying a customer's identity and information. This may be required for withdrawal requests above a certain amount.
Account Registration and Eligibility
Registration Requirements
The following conditions must be met to open an account at 99baje:
- The user must be 21 years of age or older.
- Each individual may create only one account. Creating multiple accounts is strictly prohibited and may result in account termination.
- Accurate and truthful information must be provided at the time of registration. Providing false information may result in the account being closed immediately.
- The user must be a resident of a country or region where online gaming is not legally prohibited.
- It is the user's responsibility to keep account login credentials (password) confidential. Use a strong password to keep your account secure.
- Transferring or selling an account is strictly prohibited.
- Placing bets using bots, automated software or any kind of strategic software is prohibited.
Warning: If suspicious activity is detected on an account, 99baje reserves the right to investigate, suspend or close the account at any time.
Financial Transactions — Deposits and Withdrawals
99baje ensures secure transactions through Bangladesh's popular mobile banking and financial services. All transactions are protected by SSL encryption.
| Transaction Type | Limit | Duration | Method |
|---|---|---|---|
| Minimum Deposit | ৳300 | Instant | bKash, Nagad, Rocket, Upay, Bank |
| Minimum withdrawal | ৳500 | 5–30 minutes | bKash, Nagad, Rocket, Upay, Bank |
Deposit Terms
- The minimum deposit amount is ৳300 for each method.
- The account used for deposit and the account registered with 99baje must be in the same person's name. Deposits through third parties are not accepted.
- Keep the reference number for each transaction — it may be needed for verification if required.
- If a deposit is delayed due to a technical issue, please contact us via live chat.
Withdrawal Terms
- The minimum withdrawal amount is ৳500.
- Withdrawal processing generally takes 5 to 30 minutes.
- The wagering requirements for any bonus funds in the account must be fulfilled before making a withdrawal.
- Large withdrawals may be held if KYC verification has not been completed.
- The method and name used for withdrawal must match those on the account.
Bonus and Promotion Terms
Welcome Bonus: Get a 100% bonus on your first deposit at 99baje, up to ৳10,000. Example: deposit ৳1,000 and get ৳1,000 bonus = total ৳2,000; deposit ৳22,000 and get a maximum bonus of ৳10,000 = total ৳32,000. A 10x wagering requirement applies before the bonus can be withdrawn.
General Bonus Rules
- Each bonus offer carries specific wagering requirements, which will be stated on the relevant promotion page.
- The wagering requirement for the welcome bonus is 10x (10 times the total of deposit plus bonus).
- Bonus funds can be used to place bets on any game, however specific promotions may have game restrictions.
- A bonus offer applies only once per user, household, device or IP address.
- Withdrawing the real money balance before completing bonus requirements may result in the unused bonus being cancelled.
- 99baje reserves the right to change, suspend or cancel any bonus offer at any time.
- Bonus balance cannot be transferred directly to another user.
- If evidence of bonus abuse is found, bonus funds may be forfeited from the account.
VIP Program and Loyalty Rewards
The 99baje VIP program offers special benefits and weekly cashback at various levels for active players. VIP level is determined based on the user's overall activity and participation.
| VIP Level | Weekly Cashback | Special Benefits |
|---|---|---|
| Bronze | Up to 0.2% | Basic benefits, priority support |
| Silver | Up to 0.3% | Enhanced cashback, special promotions |
| Gold | Up to 0.5% | Faster withdrawals, exclusive offers |
| Platinum | Up to 0.6% | Dedicated account manager |
| Diamond | Up to 0.8% | Top-tier benefits, personalized offers |
VIP Program Terms
- Advancement to a higher VIP level depends on the user's activity and participation.
- Cashback is calculated each week and added to the balance on Mondays.
- VIP cashback is added as a bonus and the relevant wagering requirements apply.
- VIP level may decrease after a prolonged period of inactivity.
- 99baje reserves the right to change, modify or cancel VIP benefits.
Fair Play and Security Policy
Fair Play Assurance
All games on the 99baje platform are operated fairly and transparently. We use software from reputable game providers whose random number generators (RNG) are regularly verified through third-party audits.
- Fair, RNG-based outcomes are ensured across all games.
- Manipulation or fraud in any game result is strictly prohibited.
- Involvement in match fixing or betting fraud will result in the account being closed immediately.
- If you have a complaint about any game, please notify the support team.
Data Security
99baje uses SSL encryption technology to protect users' personal and financial information. Your data is not sold or transferred to third parties.
- All financial transactions are encrypted by SSL.
- It is recommended to keep two-factor authentication active to protect your account.
- If a suspicious login or activity is detected, we will automatically secure the account.
- For our detailed privacy policy, please visit the Privacy Policy page.
Prohibited Activities
These Actions Are Strictly Prohibited
The following activities are strictly prohibited on the platform and may result in account termination and forfeiture of funds:
- Multiple Accounts: If a user creates more than one account, all accounts will be closed and deposited funds may be cancelled.
- Bonus Abuse: Using the bonus system fraudulently, such as intentionally placing losing bets for the purpose of claiming bonuses.
- Automation Software: Placing bets using bots, scripts or any automated system.
- Money Laundering: Using the platform for the purpose of cleaning illegal funds. 99baje complies with applicable anti-money laundering regulations.
- Third-Party Funds: Making deposits or withdrawals using a mobile banking account registered in another person's name.
- Underage Accounts: Opening or operating an account in the name of a person under 21 years of age.
- System Hacking: Attempting to breach the platform's security or gaming systems.
- False Information: Providing false or forged documents during registration or verification.
Responsible Gaming and Self-Limits
99baje is deeply committed to responsible gaming. We believe entertainment should be enjoyable and never harmful. For our detailed responsible gaming policy, please visit the Responsible Gaming page.
Self-Set Limits
Users can set their own limits to control their gaming activity. These limits can be activated by informing the support team via live chat:
- Daily, weekly or monthly deposit limits
- Daily loss limits
- Session time limits
- Self-exclusion for a specific period
Self-Exclusion Policy
If you notice any signs of gaming addiction, please contact our 24/7 live chat support immediately. Our team will help you complete the self-exclusion process.
- Self-exclusion available from 30 days up to permanent
- No new account can be opened while self-exclusion is active
- No promotional communications will be sent
- Guardianship settings are available for child protection
Dispute Resolution & Complaints Process
How to Submit a Complaint
If a dispute arises regarding any transaction, game result or promotion, please contact us through the following steps:
- Step 1: Contact the support team directly via 24/7 live chat. Most issues can be resolved at this stage.
- Step 2: If the issue is not resolved via live chat, send a detailed description by email to: [email protected].
- Step 3: We will send a formal response within 7 business days of receiving your email complaint.
- Documentation: When submitting a complaint, please include the relevant transaction ID, screenshots and the date and time.
Important: In the event of any dispute, 99baje's system records will be considered the final proof. 99baje reserves the right to voluntarily reclaim any payments made due to a technical error.
Limitation of Liability
Disclaimer of Liability
To the maximum extent permitted by law, 99baje will not be liable for the following:
- Losses caused by internet disconnection or device issues.
- Losses to users caused by third-party attacks or hacking, even though we ensure the highest level of security.
- Missed bets or game results due to technical failures.
- Losses arising from a user sharing their own information with a third party.
- Financial losses resulting from gaming — all bets are placed at the user's own risk.
However, these limitations do not affect users' legal rights. In the case of a proven error on our part, we will provide appropriate compensation.
Amendment & Termination of Terms
Changes to Terms
99baje reserves the right to amend these terms and conditions at any time. In the event of changes:
- Users will be notified before any significant changes take effect.
- Once updated terms and conditions are published on the website, they will be considered effective.
- Continued use of the platform after a change will be considered acceptance of the new terms.
Account Closure Conditions
An account may be closed in the following circumstances:
- An account can be closed at the user's own request.
- 99baje may close an account if there is evidence of a breach of the terms and conditions.
- Any verified real money balance will be returned to the user before the account is closed.
- However, if the account is closed due to a violation of a restriction, forfeited funds will not be returned.
Support & Contact
Contact Us
If you have any questions about these terms and conditions or need any assistance, our team is always ready:
- Live Chat: Get direct support in Bengali 24/7.
- Email: [email protected] (response within 7 business days)
To learn more about responsible gaming, privacy or other legal matters, please visit our relevant pages: Responsible Gaming, Privacy Policy, FAQ.